> For the complete documentation index, see [llms.txt](https://info.edusuite.asia/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://info.edusuite.asia/product-guide-k12/admin-home/utilities-module/notifications.md).

# Notifications

This feature displays a record of all email notifications sent from Edusuite.

{% hint style="warning" %}
Ensure that your [Notification Templates are enabled](/product-guide-k12/admin-home/settings/notification-template.md#enabling-disabling-an-sms-notice-or-email-notice) and that you have updated the content of your templates.
{% endhint %}

## Access and Navigation

To access the Notifications Dashboard, go to **Utilities** > **Notifications**

<figure><img src="/files/fVDOqNHH2AVKL3fX2HbZ" alt=""><figcaption></figcaption></figure>

If you cannot view a link from the list, check the privilege assigned to your user account or role.

{% hint style="danger" %}
Contact your school’s system administrator to request view or edit access if you cannot access the rights management screen
{% endhint %}

The following columns are available for monitoring:

| Column Name  | Description                                                                                                                     |
| ------------ | ------------------------------------------------------------------------------------------------------------------------------- |
| Recipient    | Displays the name and email address of the recipient                                                                            |
| Notification | Displays the kind of notification sent. [Click here for types](/product-guide-k12/admin-home/settings/notification-template.md) |
| Message      | Click 'View' to display the content of the notification                                                                         |
| Status       | Pending / Failed / Sent                                                                                                         |
| Date Sent    | Timestamp when the notification was sent                                                                                        |
| Type         | Displays the type of notification sent                                                                                          |
| Length       | Displays the number of characters in the notification                                                                           |
| Cost         | Shows the cost of each notification. **Applies only to SMS Notifications.**                                                     |

{% hint style="info" %}
Currently, only email notifications are fully supported, while some SMS and mobile app notifications will be available in future updates.
{% endhint %}

## Filter Notifications

Click on the available filter options below the Notifications heading.

<figure><img src="/files/4Pe1OY1Jsp48xMGSpQwu" alt=""><figcaption></figcaption></figure>

| **Type**  | Select to view notifications based on type: Email, SMS, Mobile App |
| --------- | ------------------------------------------------------------------ |
| **Range** | All time or Specified date                                         |

![Set the dates of which you would like to view.](/files/-MH4J6Cdz7gxPRCTm2FZ)

## Search Notifications

Click the **Search** button in the upper-right corner of the Notifications dashboard and enter your keywords. You can search using first and last names, email addresses, or notification names/types.

![](/files/-MH4Kd0N1gL8kojrrqSs)

## SMS Load Details

Displays the total SMS credits loaded into your system and the remaining available balance.

<figure><img src="/files/ns2Ylsfd0TDt0UbUZWSi" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://info.edusuite.asia/product-guide-k12/admin-home/utilities-module/notifications.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
