# Notifications

This feature displays a record of all email notifications sent from Edusuite.

{% hint style="warning" %}
Ensure that your [Notification Templates are enabled](https://info.edusuite.asia/product-guide-k12/settings/notification-template#enabling-disabling-an-sms-notice-or-email-notice) and that you have updated the content of your templates.
{% endhint %}

## Access and Navigation

To access the Notifications Dashboard, go to **Utilities** > **Notifications**

<figure><img src="https://3973081029-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1SysIMhMO_ls3VlZcw%2Fuploads%2F0NPMyKbRiKIXoordIfxK%2Fimage.png?alt=media&#x26;token=de0b8432-9d43-4097-8bdf-3f0551f8790d" alt=""><figcaption></figcaption></figure>

If you cannot view a link from the list, check the privilege assigned to your user account or role.

{% hint style="danger" %}
Contact your school’s system administrator to request view or edit access if you cannot access the rights management screen
{% endhint %}

The following columns are available for monitoring:

| Column Name  | Description                                                                                                                                            |
| ------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Recipient    | Displays the name and email address of the recipient                                                                                                   |
| Notification | Displays the kind of notification sent. [Click here for types](https://info.edusuite.asia/product-guide-k12/admin-home/settings/notification-template) |
| Message      | Click 'View' to display the content of the notification                                                                                                |
| Status       | Pending / Failed / Sent                                                                                                                                |
| Date Sent    | Timestamp when the notification was sent                                                                                                               |
| Type         | Displays the type of notification sent                                                                                                                 |
| Length       | Displays the number of characters in the notification                                                                                                  |
| Cost         | Shows the cost of each notification. **Applies only to SMS Notifications.**                                                                            |

{% hint style="info" %}
Currently, only email notifications are fully supported, while some SMS and mobile app notifications will be available in future updates.
{% endhint %}

## Filter Notifications

Click on the available filter options below the Notifications heading.

<figure><img src="https://3973081029-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1SysIMhMO_ls3VlZcw%2Fuploads%2FDoiyllCkgCzG9W1otT4N%2Fimage.png?alt=media&#x26;token=af4e4433-b759-4294-b1cf-745ba315b6ea" alt=""><figcaption></figcaption></figure>

| **Type**  | Select to view notifications based on type: Email, SMS, Mobile App |
| --------- | ------------------------------------------------------------------ |
| **Range** | All time or Specified date                                         |

![Set the dates of which you would like to view.](https://3973081029-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M1SysIMhMO_ls3VlZcw%2F-MH43tT_vppX54kTB5y5%2F-MH4J6Cdz7gxPRCTm2FZ%2Fimage.png?alt=media\&token=7794ac81-a068-4e3d-9a29-7ac4810f9cbc)

## Search Notifications

Click the **Search** button in the upper-right corner of the Notifications dashboard and enter your keywords. You can search using first and last names, email addresses, or notification names/types.

![](https://3973081029-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M1SysIMhMO_ls3VlZcw%2F-MH43tT_vppX54kTB5y5%2F-MH4Kd0N1gL8kojrrqSs%2Fimage.png?alt=media\&token=2e4c01cf-f962-482d-8edb-8128211b950a)

## SMS Load Details

Displays the total SMS credits loaded into your system and the remaining available balance.

<figure><img src="https://3973081029-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M1SysIMhMO_ls3VlZcw%2Fuploads%2FtH77g8AJc1k5f8Cz9xUP%2Fimage.png?alt=media&#x26;token=6822ece2-185e-4f63-8cff-058d5899bee1" alt=""><figcaption></figcaption></figure>
