Account Management

How to access Edusuite UNI

To access Edusuite, visit your school’s Edusuite URL. The format typically looks like this: [YourSchoolsInitials].edusuite.asia

The default landing page is the Login Page, where you can view your school’s latest public announcements, updates, and helpful resource links.

How to Activate your Account

Once the system has been set up for your school, you should receive an activation email. This email includes a link labeled “Go to Edusuite.”

• Click on the Go to Edusuite link — this will redirect you to the password reset page

• Follow the on-screen instructions to create your password

• Once confirmed, you can proceed to log in to your account

How to Reset your Password

If you forgot your password:

• On the login page, click “Forgot Password?”

• Enter your registered email address and complete the CAPTCHA verification

• Click Send Reset Link

• Check your email inbox (and spam/junk folder) for the reset instructions

How to Log In

• On the login page, enter your registered email address and password

• Click the Login button to access your account

How to Log Out

• While logged in, click your display name located below the school logo

• Select “Logout” from the dropdown menu

Frequently Asked Questions (FAQs)

Question: What is the session timeout duration in Edusuite?

Answer: The system automatically logs out after 1 hour of inactivity.

Question: How many failed login attempts are allowed before a lockout?

Answer: You are allowed up to 3 failed attempts before your account is temporarily locked.

Question: How long should I wait before attempting to log in again after being locked out?

Answer: Please wait 10 minutes before trying to log in again.

Question: I'm not receiving emails from Edusuite (e.g., password reset, verification). What should I do?

Answer:

• Check your Spam or Trash folders in case the email was filtered.

• If using a school email, review any active filters that may block incoming messages.

• If the issue persists, contact the Edusuite Support Team to verify system logs and email delivery status.