Online Payments Dashboard

The Online Payments Dashboard contains all of the payment gateway transactions made in Edusuite by guardians from their portals. Users will be able to review, monitor, assign OR/AR numbers and print receipts in this module.

Access and Navigation

The Online Payments Dashboard can be found under Finance

If you cannot view the link from the list, check the privilege assigned to your account or role.

Filters

Users may filter the transactions by the following:

• School Year - refers to which school year a payment was recorded or applied to

• Status - refers to the state of the transaction which is determined by the payment gateway (Dragonpay or Unionbank)

• Receipt Number - choose whether the payments to be shown are those with receipt numbers or not

Columns

Available columns are the following:

• Date Recorded - Refers to when a transaction was CREATED or initiated by the student from their portal

• School Year - refers to which school year a payment was recorded or applied to

• Student - This column indicates the Full Name and ID Number of the student who initiated the transaction

• Status - shows the payment status. Statuses are classified as:

  • CREATED - A transaction’s first state. This also means that the student has attempted to make a payment and that the Payment Gateway channel has not processed this yet

  • PENDING - In this state, the payment gateway has already started processing the payment of the student but has not formally determined whether the transaction was a success or failure

  • FAILED - The payment attempt was unsuccessful

  • SUCCESS - Payment of the student was successfully processed and has been or is ready to be debited to the school’s account

  • UNKNOWN - Payment’s status is unknown from the payment channel

• Payment - The Payment Column shows the payment gateway channel used by the student and its reference number. The reference number is to be generated by the payment gateway channel once a transaction is marked PENDING

• Amount paid - the amount paid by the student

• Receipt Number - Refers to a school’s issued Official Number for the payment processed. Only transactions marked as SUCCESS can be assigned an OR or AR number

View Transaction Details

At the right-most column, click the Details button. This will show a pop-up window containing the payment details

Issue OR/AR to an Online Payment

While viewing the payment details, you may click on “Issue Receipt Number” at the bottom of the pop-up to issue a receipt

Enter the receipt number on the new pop-up that shows and click Save Changes

Refresh Payment Status

You may manually refresh a payment’s status by clicking on the refresh button on the right side of the payment