> For the complete documentation index, see [llms.txt](https://info.edusuite.asia/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://info.edusuite.asia/product-guide-k12/admin-home/finance-module/online-payments-dashboard.md).

# Online Payments Dashboard

Last updated: January 2025

The Online Payments Dashboard contains all of the payment gateway transactions made in Edusuite by guardians from their portals. Users will be able to review, monitor, assign OR/AR numbers and print receipts in this module.

## Access and Navigation

The Online Payments Dashboard can be found under Finance

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd86_R084iWaWC-zJk1X8fVTmbuP2wYuhq6xl1JdKuZAOX-Br6Oh7ozGT848aEjcmWCpa_DAYHbsDroWcJxUc2GYBJEP31c9VgwqU5xYG86DtrcHuEU_VCG8qXrT3OEjZ2KFuCsbQPalvX5c4dwKgsbIf8?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

If you cannot view the link from the list, check the privilege assigned to your account or role.

{% hint style="danger" %}
Contact your school’s system administrator to request view or edit access if you cannot access the rights management screen.
{% endhint %}

## Filters

Users may filter the transactions by the following:

* **School Year** - refers to which school year a payment was recorded or applied to
* **Status** - refers to the state of the transaction which is determined by the payment gateway (Dragonpay or Unionbank)
* **Receipt Number** - choose whether the payments to be shown are those with receipt numbers or not

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfgiGixuOCjp0p4yglK01hgV_DlYODzJY68LFyZm6axtFsJWp9dlZoLEJ4zSFCYJN45hz6Gza9kein53Oqi-n8qW_EpvdMmb0KqCQV7Y51OpJa_InRxR3r9ZTMluw0W8CqteQG9ljpIqcLno4UTbzBbkxk?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

## Columns

Available columns are the following:

* &#x20;**Date Recorded** - Refers to when a transaction was CREATED or initiated by the student from their portal
* **School Year** - refers to which school year a payment was recorded or applied to&#x20;
* **Student** - This column indicates the Full Name and ID Number of the student who initiated the transaction
* **Status** - shows the payment status. Statuses are classified as:&#x20;
  * **CREATED**  - A transaction’s first state. This also means that the student has attempted to make a payment and that the Payment Gateway channel has not processed this yet
  * **PENDING** - In this state, the payment gateway has already started processing the payment of the student but has not formally determined whether the transaction was a success or failure
  * **FAILED** - The payment attempt was unsuccessful&#x20;
  * **SUCCESS** - Payment of the student was successfully processed and has been or is ready to be debited to the school’s account&#x20;
  * **UNKNOWN** - Payment’s status is unknown from the payment channel&#x20;
* **Payment** - The Payment Column shows the payment gateway channel used by the student and its reference number. The reference number is to be generated by the payment gateway channel once a transaction is marked PENDING
* **Amount paid** - the amount paid by the student
* **Receipt Number** - Refers to a school’s issued Official Number for the payment processed. Only transactions marked as SUCCESS can be assigned an OR or AR number

## View Transaction Details

At the right-most column, click the Details button. This will show a pop-up window containing the payment details

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdcwlIHzANFotS-pgv_vXwL9U5fQoA6carSWQRoDdA8glOcDU-VgeKlsd02DBDQ_-8GiH1TZl5Ti63Wzt3TJrijW1EDq-Vi3qFs62sG0ZbHbjtDT4no8sseYIi8wNxl9MCAI7hBjTu3g0p2j1fnn2LwpB79?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdyqKn_cbrDFD2hT2JNd64fZNJSXoOSRwzoisj7ij8ailQxVfMNM3hizlkddUMNPy_IOWF4scoN5d7jgFDXu5obl_46LIoJpK-LiK-mhsJynsvnY6lKL1N_gvqW-x8VhnVVln7PqZmv95ZqB0npGDIaTL0G?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

## Issue OR/AR to an Online Payment

While viewing the payment details, you may click on “Issue Receipt Number” at the bottom of the pop-up to issue a receipt

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcz8tYX6gQp_avYMrpw6blY5SDT7CnrKw76m7oZKPBu2ZU9ROBf2KKqp05EaBU7iTAjMnHrt-vkTfpwOvHGzzhYPNQGZr8C9EBPc5MdCOUzAXvou5eYNzrV8BogrZunDy6K-7znA54IU6Po1KSHnU2L67Je?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

Enter the receipt number on the new pop-up that shows and click **Save Changes**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeOf9QIF4FSYxkT9nSkCvp0iVwooFb5IQKWAfAM8M-4Khpshj_odpV26gr53yAHr0e90IxX48fmuuNnunnvWqUdkt57If11qOzTqT1rMC4jIfvedQEWdX1342XvsrCtSEX_mJWLDyar1ml-qCBW2wdPfatw?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>

## Refresh Payment Status

You may manually refresh a payment’s status by clicking on the refresh button on the right side of the payment

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcSHwG-NGda2b6z7Rek3IezdlZyqH3BxxKyjGBmldD01DYZ-zcvddEwrflur9ipe-LgAR6lfPKixCnWUtrQTBkJ_LxOcHw9o76qFUS42KO0E4ZVM4kmatYHAyTjOaTSxnka9ZjputXINL3bDza_LbRNLGas?key=t5M0OBlm99bAKutVZ82cBg" alt=""><figcaption></figcaption></figure>