# Students
This feature allows you to access the information of the students. There are **two** types of students and **nine** different statuses.
{% tabs %}
{% tab title="Types of Students" %}
| Type | Description |
| ------------ | ------------------------------------ |
| Active | Students that are currently enrolled |
| Inactive | Students that are not enrolled |
| {% endtab %} | |
{% tab title="Student Statuses" %}
Active Students
| Status | Description |
| ----------- | ----------------------------------------------------------------------------------------------------------------------- |
| New | Students that have their Starting Term set to the current term. |
| Transferees | Students that have their Starting Term set to the current term and are marked as Transferees by a school administrator. |
| Old | Students that were also enrolled in the previous term. |
| Returnees | Students that did not enroll in the previous term and are enrolled in the current term. |
Inactive Students
| Status | Description |
| --------------------- | -------------------------------------------------------------------------------------------------------------------- |
| Not Enlisted | Students that are not enlisted for the current term. |
| Incoming New Students | Students that have their Starting Term set to the next term. |
| Incoming Transferees | Students that have their Starting Term set to the next term and are marked as transferees by a school administrator. |
| Deactivated | Students that no longer have access to their user accounts. |
| Graduated | Students that have completed all requirements and passed all courses in their curriculum. |
| {% endtab %} | |
| {% endtabs %} | |
## Access and Navigation
The Students module is under **Users** > **Students**.
Check the privilege assigned to your user account or role if you cannot view a link from the list.
{% hint style="danger" %}
Contact your school’s system administrator to request view or edit access if you cannot access the rights management screen
{% endhint %}
## Manage Student Data
### Search
Use the search bar
### Import Students/Grades
Upload a CSV file via the **Import** button
A window will pop up where you can upload the file. If you don't have the template, simply click **Template,** and it will download a template where you can fill up all the data. Once you have the file, just upload it by clicking **Choose a file**, then select **Import File**.
### Create a New Student
Click **+ New Student**, fill in the details, and save by clicking **Add Student**
## View and Edit Student Records
Click the **three dots** > **View Records**
A menu fill appears.
View Records contain all the student information, such as the student’s profile, the student’s Clearance requirements list, grades, payment history, and deliberation notes.
### Edit Student Profile
Click **Edit**
Fill in the student information as needed. Click the **Save Changes** button to update the fields.
### View Clearance
Displays clearance requirements
### Manage Grades
View, edit, or download term grades and transcripts
Click **Download Term Grades** to obtain a PDF file of the student's term grades.
Click **Download TOR** to obtain a PDF file of the student's TOR.
### View/Add Penalties
Manage student penalties
Click **Add Penalty** to add a penalty for the student.
A window will pop up. Click the dropdown menu, and once you're done, click **Add Penalty**.
### View/Add Discounts
Manage student discounts
Click **Add Discount** to add a discount for the student.
A window will pop up. Click the dropdown menu, and once you're done, click **Add Discount**.
### Ticket Requests
Filter and manage student support tickets
To filter the tickets based on their status, such as resolved, open, or archived, click the drop-down menu on the top left.
## Update Student Info and Status
### Update Info
This feature allows you to edit the information of the student. Click the **three dots** on the right side of the screen.
A menu will appear.
Update the student's information. Once done, click **Save Changes**.
### Change Student Number
This feature allows you to change the student number of the student. Click the **three dots** on the right side of the screen.
A menu will appear.
Change the student number, then click **Save Changes** once done.
### Intent to Enroll
This feature allows you to update the student's intent to enroll for next semester. Click the **three dots** on the right side of the screen.
A menu will appear.
Click the drop-down menu "Yes or No," then click **Save Changes**.
The student will be marked "Yes" or "No" for their intent to enroll.
### Mark as Graduate
This feature allows you to update the student status. Click the **three dots** on the right side of the screen.
A menu will appear. You will mark a student as graduated. In doing so, you will not be able to use this student in any form of enrollment process.
A window will pop up for confirmation; click **Graduate** to confirm.
The status of the student will be marked as Graduate.
If marking the student as graduated was a mistake, you can simply undo the action by clicking the **three dots** again and selecting **Unmark as Graduate**.
### Deactivate/Reactivate Student
This feature will deactivate the account of the student. Click the **three dots** on the right side of the screen.
A menu will appear, click **Deactivate.**
A window will pop up for confirmation; click **Deactivate** to confirm.
The student's status will be marked as "Deactivated," and they will no longer have access to their account.
To reactivate the student, click the **three dots** on the right side of the screen.
A menu will appear. Click on **Re-Activate.**
A window will pop up for confirmation; click **Re-Activate** to confirm. The deactivated mark will no longer be visible.
### Delete User
{% hint style="info" %}
You can only delete an account that has no associated records for example, grades. If the account has a record, you cannot delete it, and an error will be shown.
{% endhint %}
This feature will delete the account of the student. Click the **three dots** on the right side of the screen. Please be cautious, as this action cannot be undone.
A menu will appear, click on **Delete.**
A window will pop up for confirmation; click **Delete Student** to confirm.
A notification will indicate that the student has been deleted.
---
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