Online Payments Dashboard

Last updated: March 2025

The Online Payments Dashboard provides a centralized view of all payment gateway transactions made by students through their portals in Edusuite. This module allows users to review and monitor transactions, assign OR/AR numbers, and print receipts.

Access and Navigation

You can access the Online Payments Dashboard under Finance.

Check the privilege assigned to your user account or role if you cannot view a link from the list.

Filters

Users can filter transactions based on the following criteria:

  • Term – The academic period (Semester, Trimester, Quarter) in which the payment was recorded or applied

  • Status – The transaction's status as determined by the payment gateway (Dragonpay or UnionBank)

  • Payment Channel – The gateway used for the transaction (Dragonpay or UnionBank)

  • Receipt Number – Filter payments based on whether they have assigned receipt numbers

Columns

Each transaction includes the following details:

  • Student – Displays the student's full name and ID number

  • Payment – Shows the payment gateway used and the reference number generated when the transaction is marked as "PENDING"

  • Amount Paid – The amount paid by the student

  • Status – Indicates the payment's current status:

    • CREATED – The transaction has been initiated, but the payment gateway has not yet processed it

    • PENDING – The payment is being processed by the gateway but is not yet confirmed

    • FAILED – The payment attempt was unsuccessful

    • SUCCESS – The payment was successfully processed and credited to the school’s account

    • UNKNOWN – The payment status is not recognized by the payment gateway

  • Date Recorded – The date when the student initiated the transaction

  • Date Posted – The date when the payment gateway marked the transaction as "SUCCESS"

  • Term – The academic period in which the payment was recorded or applied

  • Type – Specifies whether the payment is for assessment or other fees

  • Receipt Number – Displays the school's issued official receipt number. Only transactions marked as "SUCCESS" can be assigned an OR or AR number

Frequently Asked Questions (FAQs)

Question: How do I view more details about a transaction?

Answer: Click the Details button in the right-most column. A pop-up window will display:

  • Student ID Number

  • Student Name

  • Student’s Program

  • Student’s Amount Due

  • Transaction Date of Record

  • Transaction ID

  • Transaction Status

  • Payment Gateway Used

  • Payment Gateway Reference Number


Question: How do I issue an OR or AR number for an online payment?

Answer:

  • Click the Details button in the right-most column

  • Ensure the transaction status is SUCCESS, as only these transactions can be assigned OR/AR numbers

  • Click Issue Receipt to open a new pop-up

  • Select whether to assign an OR or AR number using the toggle switch

  • Enter the receipt number

  • Click Save to confirm


Question: How do I print an Official Receipt from the Online Payments Dashboard?

Answer:

  • Click the Details button in the right-most column

  • In the pop-up window, click Print to generate the official receipt

  • The system will redirect you to a print preview, where you can print or download the receipt\

Only transactions with a SUCCESS status can generate an official receipt.


Question: What if a payment has already been credited to the school's account but is not marked as "SUCCESS" in the dashboard?

Answer: Click the Manual Refresh button next to the Details button in the right-most column to update the transaction status.

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