Notification Templates

Last updated: March 2025

RegistrationThe Notification Templates feature allows schools to customize system-generated SMS and email notifications sent to users across various modules.

Access and Navigation

You can access Notification Templates by navigating to Settings > Notification Templates

If you cannot view a link from the list, check the privilege assigned to your user account or role.

Contact your school’s system administrator to request view or edit access if you cannot access the rights management screen

How to Enable/Disable Notifications

• To enable notifications via SMS, email, or the mobile app, simply check the corresponding boxes

• To disable, uncheck the selected notification channels

Edit Notification Templates

• Click the Pencil icon beside the notification name you wish to customize

• A list of available variables will be provided to help you personalize the message

• The editor supports HTML, and a live preview is displayed in a separate screen below

• After editing, click Update Template to save your changes

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Student Registrations Notifications

Notification	Triggered For	Description
Pre-Registration	Students	Prompts students to fill out their registration form
Verified Registration	Students	Notifies applicants when their registration is verified
New Student Registration	Students	Confirms successful submission of the registration form
New Guardian Registration	Guardians	Confirms successful registration of a guardian account
Accepted Registration	Students	Notifies applicants of successful acceptance
Rejected Registration	Students	Notifies applicants if their application is rejected

General Notifications

Notification	Triggered For	Description
Email Address Update	All users	Notifies users that their email address has been updated
Announcement	All users	Notifies users of announcements posted by the school
Intent to Enroll	Students	Prompts students to confirm if they will enroll for the next term
Generated Report	Admins	Delivers system-generated reports to admins
Student Grades	Students	Notifies students when their grades are available
Clearance Added	All users	Alerts users when a clearance requirement is assigned to them
Clearance Marked Done	Admins	Informs reviewers when students mark clearance requirements as done
Reset Password	All users	Sent when a password reset request is initiated
Email Verification	All users	Sent when users need to verify their email addresses
Account Activation	All users	Notifies users when their accounts are created or when their email is updated

Finance notifications

Notification	Triggered For	Description
Payment Record	Students	Confirms that a payment has been recorded
Payment Cancellation	Students	Notifies students when a payment is canceled
Promissory Note Record	Students	Confirms the recording of a promissory note
Tuition Due Date Reminder	Students	Sent two weeks before tuition due date
Statement of Account Preview	Students	Sends a tentative assessment for the upcoming term with PDF
Statement of Account	Students	Sends the current term’s statement of account with PDF

Enrollment Notifications

Notification	Triggered For	Description
Enlistment Verification	Students	Confirms that the student’s enlistment has been verified
Slot Expiration	Students	Alerts students that their subject enlistments have expired
Before Subject Slot Expiration	Students	Reminds students about soon-to-expire enlisted subjects
Cancel Enlistment	Students	Sends a confirmation upon subject enlistment cancellation
Officially Enrolled	Students	Notifies students that they are now officially enrolled
Enlistment Notice/Receipt	Students	Confirms successful enlistment of subjects

Faculty Notifications

Notification	Triggered For	Description
Teaching Offers	Faculty	Notifies faculty of their teaching load and schedule
Intent to Teach	Faculty	Prompts faculty to confirm if they will teach in the next term
Reconfirmation of Teaching Offers	Faculty	Requests reconfirmation of offered subjects
Allow Updating of Grades	Faculty	Informs faculty that grade encoding is now open

Ticket Requests Notifications

Notification	Triggered For	Description
New Ticket Request Filed	Assigned handlers	Notifies assigned users when a new ticket is filed
Ticket Resolved	Reporter	Informs the ticket creator that the issue has been resolved